Your privacy is important to us. MARGY is committed to maintaining your trust. We treat it, and any information that you give to us, with as much care as possible. Your personal information is collected when you voluntarily register with the e-Commerce in order to receive newsletter, new product launch information and special events that may be of interest to you. MARGY will neither disclose nor sell any information about you to other party. If you sign up to receive our newsletter but later decide to no longer want to receive such, you may unsubscribe at anytime.
The entire content included in this e-Commerce, such as logos, designs, images, graphics, data and photographs of margy.co is the property of MARGY and may not be reproduced, published, broadcasted, posted, modified, transmitted, displayed, distributed, downloaded or otherwise used except as provided herein without the express written permission of MARGY.
YOUR RIGHT TO USE THE e-COMMERCE
You agree that your order is an offer to purchase the product(s) listed in your order to us. Items that are placed in your shopping bag are not reserved until you check out and confirm order and this means that other customers may purchase items.
All orders are subject to our acceptance and availability. We may choose not to accept your order in our discretion for any reason. These could mean that the item ordered does not satisfy our quality control standards, inability to obtain payment authorization or item ordered is out of stock.
MARGY will use reasonable efforts to include accurate and current information on the e-Commerce, but there may be occassions when information on the e-Commerce contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, availability and other matters. MARGY reserves the right to correct any errors and to update e-Commerce information at any time (including after you have submitted your order). We apologize for any inconvenience this may cause you.
Prices shown on the e-Commerce are quoted in IDR (Indonesian Rupiah) and USD (United States Dollars) and are valid and effective only in Indonesia. Prices do not include delivery costs. MARGY reserves the right to adjust prices from time to time.
RISK OF LOSS
All items purchased from MARGY e-Commerce are made pursuant to a shipment contract. This means that the risk of loss and title to of such items pass to you upon our delivery to the carrier
Packages are generally dispatched within 2 days after receipt of payment and are shipped via JNE Carrier with tracking and drop-off without signature.
We deliver Mondays to Fridays excluding Public Holidays from 10am to 4pm.
When placing your order please ensure that the shipping address details are correct, as we are unable to redirect packages once an order has been processed.
When your order is shipped, we will send you a confirmatory email, which will include your tracking number.
Please note that in some cities there is a limited range of delivery services available. We will endeavor to send your order out as quickly as possible but we cannot be responsible for delays as a result of remote delivery locations or adverse weather conditions.
Your package will be dispatched at your own risk but special care is taken to protect products.
RETURN AND EXCHANGE POLICY
We have made every effort to display the information of our products; texture, details and colors that appear at the e-Commerce as accurate as possible. However settings of computer screen may affect the accuracy thereof. Therefore, we regretfully cannot exchange item because of dislike of the color or design. This means that only damaged item can be exchanged.
We would do our best to give you product satisfaction. Every purchased item(s) will always be checked before shipping.
However in case of dispute, you need to do the following items:
T o R e t u r n Y o u r O r d e r
- Please message us in a “Contact Us” link at the bottom of the page immediately (or within 3 days after you received the item), direct it to Customer Service and include your order number in the message
- Returning item shall be within 14 days after receiving package
- Please ensure that the item should be unused and with all garment tags still attached and packed in our box or labeled package.
- You must provide us with the Tracking Number of the Carrier you use
- We advise you to return it by using JNE Carrier. We cannot be responsible for any loss of any item(s) you have chosen to send.
Please note that MARGY only produce limited items per design, therefore all exchanges are based on stock availability. Exchanging same item will give you no extra charge and limited to 1x exchange. In case the item you want to exchange is no longer in stock, we will provide a credit voucher or refunds in full amount.
Refunds will be credited to your original method of payment. Original shipping charges will not be refunded. However refund-shipping cost that you pay while returning product will be refunded in a form of Shopping Voucher. A code will be generated to you and can be used when you shop at margy.co
MARGY may terminate this Agreement and deny you access to the e-Commerce at any time, immediately and without notice, if in MARGY's sole discretion you fail to comply with any term or condition of this Agreement.