Shipments and Returns
Your Pack Shipment
Shipping depending on the destination. Some cities might need more days. Packages are generally dispatched within 2 days after receipt of payment and are shipped via JNE Carrier with tracking and drop-off without signature. If you prefer delivery by Carrier Extra with required signature, an additional cost will be applied, so please contact us before choosing this method. Whichever shipment choice you make, we will provide you with a link to track your package online.
Shipping fees is the responsibility of the Customer and fees are vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect objects.
Packages are amply sized and your items are well-protected.
Exchanges & Returns
We would do our best to give you product satisfaction. Every purchased item(s) will always be checked before shipping. When error occured, please give us information immediately after receiving the package.
As MARGY only produce limited items per design, all exchanges are based on stock availability. Exchanging same item will give you no extra charge and limited to 1x exchange.
We offer free shipping cost for exchanges item.
For more details about EXCHANGES & RETURNS, please read our TERMS & CONDITIONS